Among the guidelines are warnings about some behaviours which on-line bankers are urged to by no means do – corresponding to enter on-line banking particulars after clicking on an e-mail or textual content message, as it could be that this can be a phishing or smishing try.
Another factor prospects ought to by no means do is reveal some private info passwords – and this contains sharing the One Time Passcode (OTP) which they are going to be given.
“Don’t be lulled into entering your online banking details after clicking a link in an email or text message,” he mentioned.
“If you’re logging in to online banking, type the full address into your web browser.”
Keep it a secret
“Never share your One Time Passcode (OTP) with anyone, not even Santander staff,” Mr Ainsley mentioned.
Sharing is not at all times caring
While remembering a plethora of passwords could be difficult, the Head of Fraud Strategy at Santander UK warned towards doing this in relation to digital banking.
“Keep your login details safe at all times,” he mentioned. “Avoid writing them down and don’t share them with anyone.”